Caretel is part of Dalmia group (A leading Indian company conglomerate with GHCL, as a flagship company). Caretel is well-established processes, confirming to ISO 9001:2008 & ISO 27001 and ISO 22301 standards. Caretel provides the following services , Call center services,IVRS development , BPO services, Software Development, Data entry , Consulting. The company operates IT enabled services in top business cities of India including Delhi, Mumbai, Calcutta, Chennai, Pune, Noida . Caretel is again one of the most geographically diverse IT enabled operations in the country. It has a rich experience of handling millions CTI (Computer telephony integration) calls per annum, along with large back-office operation.