Ensuring quick and professional responses to all complaints, requests and queries assigned. Communicate and coordinate with internal departments on Mails and calls. Communicate with customers over the mail and calls. Prepare MIS reports. Monitor & Mentor Front line team member. Verbal:- Able to communicate in English & Hindi verbally. Written:- Able to communicate over mails and calls with internal departments as well as customers. MS Excel/MS Word. Team player/Able to perform More than one tasks at a same time. Candidates from Logistics industry background are preferred. Salary: Not Disclosed by Recruiter Industry: Telecom/ISP / Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations Role Category:Back Office/Web/Transaction Processing Role:Associate/Senior Associate -(NonTechnical) Keyskills logistics mis english complaints communicate calls mails team player ms excel team member Desired Candidate Profile Education- UG: Any Graduate PG:M.Sc Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required Please refer to the Job description above
