?5 years Cisco UCCE software [ICM, CVP, IP-IVR] Enterprise development and deployment experience, including scripting, configuration and call routing ?IP-IVR integration design or deployment ?CVP or AVP application deployment experience ?Experience with voice gateways or H.323, SIP or MGCP protocol experience ?Cisco IP Dialer, Email Manager, and Unity experience is a plus ?Multi-site configuration and hybrid of enterprise level IP and TDM environments is a plus ?Strong client facing skills along with strong verbal and written communication skills. ?Day to Day support of the CISCO UCCE Production Environment, Software and Hardware. Monitor Incident ticket queue, assign appropriately and drive tickets to closure Triaging and analyzing application, data and upstream/downstream integration issues Drive issues to closure either thru code/data/process/config modification. Salary: Not Disclosed by Recruiter Industry: IT-Software / Software Services Functional Area: IT Software - Network Administration , Security Role Category:Programming & Design Role:Software Developer Keyskills email cisco ip ivr configuration mm sip mgcp tdm modification Desired Candidate Profile Education- UG: Any Graduate PG:M.Sc Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required Please refer to the Job description above
