4 yrs exp in Account mgt, Customer handling & servicing in same industry. Sales experience will be a plus. JD Conducting internal audits and project reviews for ensuring strict adherence to the parameters Client support & payment follow ups Ensuring Regular Account & revenue incrementality Customer delight, building relationship & maintaining the same. Account Mgt: Ensuring regular harvesting of current & past customers with cross sell, up sell & new opportunities of owned unit. Taking Client calls for feedbacks, cross sell, upsell etc Monitoring the overall functioning of the team, Identifying improvement areas and implementing measures to maximize customer satisfaction Account development Salary: Not Disclosed by Recruiter Industry: IT-Software / Software Services Functional Area: Accounts , Finance , Tax , Company Secretary , Audit Role Category:Accounts Role:Accounts Manager Keyskills monitoring maintaining customer satisfaction customer handling internal audits follow ups client support account manager servicing cross sell Desired Candidate Profile Education- UG: B.Com PG:MBA/PGDM Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required Please refer to the Job description above
