Business Skills: In-depth understanding of the RPA/Cognitive tool vendors and service providers along with knowledge of tool capabilities, features and functionalities. Rich experience either in IT Service Management processes (Corporate IT, Applications, Infra - NOC, SOC) or F&A processes (P2P, R2R, O2C) Business case preparation and benefits management Should have experience in conducting assessment workshops for Robotics Process and Cognitive Automation Should have experience in process designing/mapping and process improvement through optimization and standardization. Should have good understanding of the process metrics, organizational metrics, and benchmarking experience. Experience of either developing or responding to RFI/RFP Understanding of the IT-BPM sector and the market dynamics Good to have skills/experience: Contract drafting and contract governance experience Experience of delivering process improvement workshops using VSM techniques Knowledge on Organization design (Org Pyramid) principles typically in support functions such IT, F&A, HR etc. RFP evaluation experience will be an advantage Understanding of the Outsourcing life-cycle. Technical Skills: Robotics Process and Cognitive Automation implementation experience Solution architect/ EA experience with in-depth understanding of application architecture, IT Infra and Networks. Hands on experience on RPA tools and Cognitive platforms such as - Blue Prism, Automation Anywhere, UiPath, Redwood, Open Span, Fusion. Technical Project/Program management experience Experience in any of the following programming languages/softwares - C/C++, Python, VB Script, Ruby, Java, JS, .Net Experience with tools like NICE, Nuance, OCR tools, Enterprise Systems - SAP, Oracle, PeopleSoft, Custom Apps, ITSM Tools - Service Now, BMC Remedy, Jira etc., automation platforms/frameworks/tools Understanding of UI elements, APIs, Database interfaces etc. Good to have skills/experience: Automation tool development experience. General Skills: Clear and articulate communication Presentation skills Structured problem solving skills Ability of interact with senior management and drive communication Team management Open to travel - domestic/international Any experience in consulting organizations or with RPA Toll vendors will be preferred. Qualifications: Post Graduate Degree in either Business Management (MBA) or Technology (M.Tech/MCA) Bachelor's Degree in Technology (B.Tech/BE/BCA), preferably specialization in Computer Science/IT/Electronics and Communication Good to have certifications - ITIL, TOGAF, CoBIT, PMP, Prince2, Lean Six Sigma Salary: Not Disclosed by Recruiter Industry: Accounting / Finance Functional Area: IT Software - Application Programming , Maintenance Role Category:Project Management Role:Project Manager-IT/Software Keyskills Automation tool development Organization design VSM RFI RFP benefits management P2P R2R O2C IT Service Management Contract drafting C C++ Python VB Script Ruby Java JS .Net Desired Candidate Profile Education- UG: B.Tech/B.E. - Computers, Electronics/Telecommunication, BCA - Computers PG:MBA/PGDM - Any Specialization, M.Tech - Any Specialization, MCA - Computers Doctorate:Doctorate Not Required
