JOB RESPONSIBILITY Handles all inbound and outbound calls made to customers Provides quality concierge service on each call: giving fitness options basis requirement, booking trials, assisting in final purchase Documentation of all calls and analysis thereafter Follow up with customers and ensure closure of leads towards conversions Handle special projects -shy involves taking single-shypoint responsibility of a certain product offering, new initiative etc. REQUIREMENTS 0-2 years of work experience Strong communication skills - ability to communicate clearly and effectively with customers Good listening skills Possess a flair for customer delight Knowledge of how to operate a laptop / PC, good typing speed and working knowledge of Microsoft Office Intelligent, enthusiastic and self-shymotivated individuals Comfortable with long and unpredictable work hours Salary: Not Disclosed by Recruiter Industry: Wellness / Fitness / Sports Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations Role Category:Operations Role:Operations Manager Desired Candidate Profile Education- UG: Any Graduate PG:Post Graduation Not Required Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required Please refer to the Job description above
