Eligibility Criteria Age - Below 25 years Marital status - Unmarried Education - Graduation from a recognized university Should be willing to work in shifts Well groomed Fresher or 1 to 2 years of experience in similar industry Job Profile Provide efficient guest service and optimize revenue. Perform various customer service functions at the airport (check- in / boarding gate and ramp). Perform allocation assigned as per the roster. Check status of all flights including catering uplift and adjust as required. Handle special situations and conditions. eg. - Flight disruption / cancellation / overbooking. Carry- out the upgrades according to the guidelines in respect of overbooking. Personally deal with denied boarded and off- loaded guests, irate guests on exceptional basis. Ensure safe / efficient operation of all activities at the Airport. Ensure all ground handling activities are conducted as per Airline standards and policies Salary: Not Disclosed by Recruiter Industry: Travel / Hotels / Restaurants / Airlines / Railways Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations Role Category:Voice Role:Associate/Senior Associate -(NonTechnical) Desired Candidate Profile Please refer to the Job description above Education- UG: Any Graduate PG:Post Graduation Not Required
