Job Description- Candidate should be ITIL V3 foundation certified. ITIL intermediate modules like OSA, SO, will be an added advantage. Candidate should have an overall work experience of 5 years with 3-4 years relevant to Problem mgmt. Candidate should be well versed with reactive and proactive Problem mgmt. techniques. He/she should be flexible to work from Baroda Office and in 24/7 environment. He/she should possess good team player as well as interpersonal skills. C Proactive requirements: Technical Knowledge, not just Process Proven experience and successes in Proactive Problem Management - delivery of incident reduction. Reactive requirements: Senior Problem Manager - Leadership skills, proven as Team Leader General Problem Management experience - can only get with time Salary: Not Disclosed by Recruiter Industry: IT-Software / Software Services Functional Area: IT Software - Other Role Category:Programming & Design Role:Team Lead/Technical Lead Keyskills problem management handling proactive itil v3 foundation intermediate interpersonal skills 24 7 environment be experience Desired Candidate Profile Education- UG: B.Tech/B.E. PG:Post Graduation Not Required Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required Please refer to the Job description above
