International voice process jobs in banking process Perks and benefits: Salary: Irrespective of experience if you get through the interview salary will be 3.3 lakhs per annum (22k take home) Allowance, Incentives, Cab facility, Attendance bonus We have huge openings for Banking voice process jobs where You will be the first point of contact to the International customers of the bank You can get associated with International and domestic banks and explore the greater avenues in the field of banking You can synchronize your good speaking skills or relevant exp in voice process with the wish to make your career in banking sector The process is basically into inbound process not in outbound Pre-requisites to apply for this job Are you a graduate if not do you have voice process experience then you can apply! Looking for Candidate with excellent communication skills in english We are looking for immediate joiners!! Should be willing to work in UK shift Note: IKYA Human capital solutions is one of the top recruitment service providing organisation in India and when we say service we dont charge anything. We just help you to get the relevant job Job location: Bangalore Eligibility: Fresher/Experienced Shifts: UK shift Customer service in banking process Customer service is an important, but broad concept in the banking industry. In essence, banks are service-based businesses, so most of their activities involve elements of service. Customer service managers generally deal directly with service issues, but several other common banking jobs involve service. Banking process is a highly specialized sourcing strategy used by banks and lending institutions to support the business acquisition and account servicing activities associated with the customer lending lifecycle. These specific services are usually offered through multi-year service-level agreements of the financial services market. Duties Handle transactions and answer customer queries Decipher customer needs and offer the best solution based on proper company policies Effectively communicate ideas, suggestions and answers Refer customers to people who specialize with the type of problem or query they present Complete complex money-related transactions Offer upgrades and new banking services or products Skills Effective listener and communicator Good problem solving and troubleshooting skills Ability to follow instructions and procedures up to the tiniest detail Keen eye for detail and the drive to serve satisfactorily Career path...Where you can see yourself down the line From being the first point of contact to customers of the bank you can be the key person in operations of the bank in future date. It depends upon you how you put your dedication and passion to seek growth in the industry and also how to explore the existing opportunities in the bank you are working or the industry you are into. Do you have the required skills and wish to make your career in banking sector then apply to this job sending your resume to shwetha.ca@ikyaglobal.com or for quick response call @ 9611209386 and fix up your interview Regards CA Shwetha Recruitment consultant-ITES/BPO IKYA Human capital solutions Bangalore Ikya Human Capital Solutions, A Unit of Quess corp, 2nd floor, Raheja Arcade, Beside Punjab grill, Koramangala, Bangalore Landmark: Opposite to Forum mall, Koramangala Contact details Mob: 9611209386 Email : shwetha.ca@ikyaglobal.com   Salary:INR 3,00,000 - 3,75,000 P.A. Allowance, Incentives, Cab facility, Attendance bonus Industry: BPO / Call Centre / ITES Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations Role Category:Voice Role:Associate/Senior Associate -(NonTechnical) Keyskills International Voice Process voice process mortgage credits UAE process Indigo banking bpo outbound Cold Calling calls inbound cross selling home loans solving phone customer care Fraud Specialist Sales first point ocwen scope HSBC XL dynamics SBI Desired Candidate Profile Please refer to the Job description above Education- UG: Any Graduate - Any Specialization PG:Any Postgraduate - Any Specialization Doctorate:Any Doctorate - Any Specialization
