Job Description Extensive field work and very good communication skills. The main job Responsibility is Answering & solving the Queries when customers calls or mail. Candidate should have Selling Experience also when customer calls & wanted to buy the product online. where we need to convince the customers & make them to happy with the Product price, offers, refund/non refund, alternate products etc. Make calls when necessary with all concerned for closure of issue closure. Understanding of online sales (products) business. Making calls to UK/US customers whenever required. Working experience on multiple XLS sheets. E-Commerce customer handling profile. Salary: Not Disclosed by Recruiter Industry: Internet / Ecommerce Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations Role Category:Voice Role:Associate/Senior Associate -(NonTechnical) Keyskills selling online sales communication skills customers calls senior customer care good communication skills customer care executive product price field work customer calls Desired Candidate Profile Education- UG: Any Graduate PG:Any Postgraduate Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required Please refer to the Job description above
