Windows L2 Should have minimum 5-7 years of Windows Administration experience. Should meet all the technical requirements of Windows L2 JD. In addition, should have experience in: Migration or consolidation at domain/forest level Performance Tuning and Capacity Planning for AD Design and Architecture of Active Directory, including DC Placement, Roles assignation, etc Handling Level 3 issues pertaining to AD Replication, DC Restoration, etc would be an added advantage. Data Center management and people management experience would be an added advantage MCSE/MCSE or MCITP in Windows 2000 or above is a must. (1.) Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions Provides inputs to modify/update/design standard operating procedures / work instructions Follow the escalation process Follow the shift hand-over process Update the knowledge base Coaching freshers to be independent Coaching analysts for correct routing of tickets, capturing critical information Technically upgrade across versions of environment when required Managing independent shifts Complies to regulatory requirements Participate in CoE meetings - sharing and acquring knowledge Participate in Sev1/ Bridge calls Salary: Not Disclosed by Recruiter Industry: IT-Software / Software Services Functional Area: IT Software - Network Administration , Security Role Category:Programming & Design Role:Database Architect/Designer Desired Candidate Profile Education- UG: B.Tech/B.E. PG:Post Graduation Not Required Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required Please refer to the Job description above
