Responsibilities: Maintain a working knowledge of policies, practices and procedures. Greet Examinees and verify identification. Ident ify and report problems occurring at the site. Resolve candidate and or building problems or report them to appropriate supervisor. Maintain confidentiality for clients. Protect security of all software and testing environment. Monitor environmental conditions and keep them within established limits. Operate computer equipment. Maintain office supplies. File report with corporate office for any occurrence, which falls outside acceptable guidelines. Maintain office environment to corporate standards. Accept responsibility for special projects as assigned by manager. M anage incidents of unacceptable identification or authorization-to-test documentation according to Company’s and the client’s expectations. Manage candidate misconduct such as a security breach or inappropriate/threatening behavior according to Company’s and the client’s expectations. Engage property management to maintain environmental conditions within acceptable limits. Maintain appropriate levels of inventory for unhindered test administration. Refer candidates, clients and the general public to appropriate sources for situations outside of TCA’s authority. Qualifications: Minimum one year customer service related experience preferred. Experience dealing with the public from a position of authority Strong verbal skills; ability to communicate effectively Ability to handle multiple tasks at one time Ability to read and interpret documents such as safety rules, and operating and maintenance instructions Ability to write detailed reports and correspondence Ability to handle small tools, stoop, reach, maneuver equipment, pack equipment for shipping and or unpack for installation. Visual requirements include the ability to adjust focus on computer screen, and view testing room during proctoring Exposure to and some familiarity with Microsoft Windows-based computer applications preferred Experience using Internet browser Must be flexible during days and evenings on various days and times subject to change according to demand of testing. Should be comfortable wearing uniform Salary: Not Disclosed by Recruiter Industry: Strategy / Management Consulting Firms Functional Area: Site Engineering , Project Management Role Category:Site Engineering Role:Fresher Keyskills Test Center Administrator Desired Candidate Profile Education- UG: Any Graduate PG:Any Postgraduate Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required Please refer to the Job description above
